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Quest Diagnostics for AI agents

The Quest Diagnostics connector lets Health Loops agents work with a clinical lab network in the United States.

Summit PathologyLab results agentWhatsApp
  1. Results released: full blood count and lipid panelQuest Diagnostics
  2. Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
  3. Customer: Yes please. Is anything wrong?
  4. Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
  5. Customer: Can you book that?
  6. Booked a follow-up for ThursdayPractice diary
Sample conversation. People, brands and figures are made up.

What an agent can do with Quest Diagnostics

  • Receive each result from Quest Diagnostics as soon as it is released, and start the right follow-up
  • Explain each marker in plain words against the lab’s own reference range, and say which sit outside it
  • Send results marked urgent to a person on your team at once, with the report attached
  • Help a patient find a nearby patient service centre and book a draw time

Questions

What can an AI agent do with Quest Diagnostics?

Receive each result from Quest Diagnostics as soon as it is released, and start the right follow-up.

Is the Quest Diagnostics connector live?

Not yet as a ready-made connector.

Does the agent interpret Quest Diagnostics results like a doctor?

No.

Which agents use Quest Diagnostics?

The lab results agent, the intake and booking agent, the results follow-up agent, the appointment reminder agent and the test kit agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.