Custom, built in days

Subscription save agent for Recharge

The subscription save agent for Recharge skips, delays, swaps or pauses the Recharge subscription instead of cancelling.

Northfield NutritionSubscription save agentWeb chat embed
  1. Cancellation startedRecharge
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthRecharge
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with Recharge

  • Skips, delays, swaps or pauses the Recharge subscription instead of cancelling
  • Read a customer’s Recharge subscription: products, next charge date and frequency
  • Skip, delay or swap the next delivery when a customer asks, instead of cancelling
  • Offer a save before a cancellation goes through, inside the offers you allow

Questions

What does the subscription save agent do with Recharge?

Skips, delays, swaps or pauses the Recharge subscription instead of cancelling.

Is the Recharge connector live?

Not yet as a ready-made connector.

Does the subscription save agent make it hard to cancel?

No.

Can the agent change orders or subscriptions in Recharge?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.