Custom, built in days
Order status agent for Facebook Messenger
The order status agent for Facebook Messenger answers order questions on Facebook Messenger.
Northfield NutritionOrder status agentFacebook Messenger
- Customer: Where’s my order?
- Read order #4821: in transitShopify
- Order status agent: It’s with the courier and due tomorrow before 17:00. Want a message when it’s out for delivery?
- Customer: Yes please.
- Delivery alert setShopify
What it can do with Facebook Messenger
- Answers order questions on Facebook Messenger
- Answer messages to your page with the same agent as your site
- Send booking and checkout links in the thread
- Hand over to a person with the history attached
Questions
What does the order status agent do with Facebook Messenger?
Answers order questions on Facebook Messenger.
Is the Facebook Messenger connector live?
Not yet as a ready-made connector.
Can the order status agent change a delivery address?
Yes, before the order ships, if you allow it.
Is it the same agent on Facebook Messenger as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.