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Order status agent for Voice and phone calls
The order status agent for Voice and phone calls answers order questions on Voice and phone calls.
Northfield NutritionOrder status agentVoice and phone calls
- Customer: Where’s my order?
- Read order #4821: in transitShopify
- Order status agent: It’s with the courier and due tomorrow before 17:00. Want a message when it’s out for delivery?
- Customer: Yes please.
- Delivery alert setShopify
What it can do with Voice and phone calls
- Answers order questions on Voice and phone calls
- Call a person’s phone number, or talk in the browser from your app or site
- Ask what your team would ask, in your brand’s voice
- End every call with a transcript and a summary on the person’s record
Questions
What does the order status agent do with Voice and phone calls?
Answers order questions on Voice and phone calls.
Is the Voice and phone calls connector live?
Yes.
Can the order status agent change a delivery address?
Yes, before the order ships, if you allow it.
Is it the same agent on Voice and phone calls as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.