Custom, built in days
Order status agent for Instagram messages
The order status agent for Instagram messages answers order questions on Instagram messages.
Northfield NutritionOrder status agentInstagram messages
- Customer: Where’s my order?
- Read order #4821: in transitShopify
- Order status agent: It’s with the courier and due tomorrow before 17:00. Want a message when it’s out for delivery?
- Customer: Yes please.
- Delivery alert setShopify
What it can do with Instagram messages
- Answers order questions on Instagram messages
- Answer product questions sent by direct message
- Reply to story mentions and comments that ask a question
- Send a checkout or booking link in the thread
Questions
What does the order status agent do with Instagram messages?
Answers order questions on Instagram messages.
Is the Instagram messages connector live?
Not yet as a ready-made connector.
Can the order status agent change a delivery address?
Yes, before the order ships, if you allow it.
Is it the same agent on Instagram messages as on our website?
Yes.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.