Custom, built in days

Lab results agent for Telegram

The lab results agent for Telegram sends results and the explainer on Telegram.

Summit PathologyLab results agentTelegram
  1. Results released: full blood count and lipid panelFHIR lab results
  2. Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
  3. Customer: Yes please. Is anything wrong?
  4. Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
  5. Customer: Can you book that?
  6. Booked a follow-up for ThursdayPractice diary
Sample conversation. People, brands and figures are made up.

What it can do with Telegram

  • Sends results and the explainer on Telegram
  • Run your agent as a Telegram bot
  • Send reminders and check-ins to people who opt in
  • Accept photos and voice notes

Questions

What does the lab results agent do with Telegram?

Sends results and the explainer on Telegram.

Is the Telegram connector live?

Not yet as a ready-made connector.

Does the lab results agent tell people what their results mean for them?

It explains each result in plain words against the lab’s reference range and says which sit outside it.

Is it the same agent on Telegram as on our website?

Yes.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.