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Chronic medicine agent for Instagram messages

The chronic medicine agent for Instagram messages sends collection reminders on Instagram messages.

Corner PharmacyChronic medicine agentInstagram messages
  1. Chronic medicine agent: Hi Fatima, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
  2. Customer: Yes. And is it still paid by my medical aid?
  3. Read the chronic medicine section of the plan guideMedicine reference
  4. Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
  5. Repeat request sentPharmacy
Sample conversation. People, brands and figures are made up.

What it can do with Instagram messages

  • Sends collection reminders on Instagram messages
  • Answer product questions sent by direct message
  • Reply to story mentions and comments that ask a question
  • Send a checkout or booking link in the thread

Questions

What does the chronic medicine agent do with Instagram messages?

Sends collection reminders on Instagram messages.

Is the Instagram messages connector live?

Not yet as a ready-made connector.

Does the chronic medicine agent change doses?

Never.

Is it the same agent on Instagram messages as on our website?

Yes.

Does the agent replace the pharmacist?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.