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Chronic medicine agent for Email

The chronic medicine agent for Email sends collection reminders on Email.

Corner PharmacyChronic medicine agentEmail
  1. Chronic medicine agent: Hi Fatima, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
  2. Customer: Yes. And is it still paid by my medical aid?
  3. Read the chronic medicine section of the plan guideMedicine reference
  4. Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
  5. Repeat request sentPharmacy
Sample conversation. People, brands and figures are made up.

What it can do with Email

  • Sends collection reminders on Email
  • Send results, summaries and receipts by email
  • Pick up a reply and carry on as a conversation
  • Attach a PDF report, like a scan report or a statement explainer

Questions

What does the chronic medicine agent do with Email?

Sends collection reminders on Email.

Is the Email connector live?

Yes.

Does the chronic medicine agent change doses?

Never.

Is it the same agent on Email as on our website?

Yes.

Does the agent replace the pharmacist?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.