Live

Intake and booking agent for Health topics library

A ready-made Health Loops agent that sends how-to-prepare guidance for the visit from Health topics library.

Riverside Family ClinicIntake and booking agentWhatsApp
  1. Customer: Hi, I’d like to book. A cough that has lasted two weeks.
  2. Red-flag check: none foundSymptom red flags
  3. Read open slotsHealth topics library
  4. Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
  5. Customer: Tuesday.
  6. Booked and intake filedHealth topics library
  7. Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
Sample conversation. People, brands and figures are made up.

What it can do with Health topics library

  • Sends how-to-prepare guidance for the visit from Health topics library
  • Explain a condition, test or procedure in plain words
  • Send a short reading link on the topic the person asked about
  • Answer before and after visit questions, like how to prepare for a fasting blood test

Questions

What does the intake and booking agent do with Health topics library?

Sends how-to-prepare guidance for the visit from Health topics library.

Is the Health topics library connector live?

Yes.

Does the intake and booking agent triage people clinically?

No.

Does every agent get Health topics library?

Health topics library is built into Health Loops and live today.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.