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Lab results agent for Health topics library

A ready-made Health Loops agent that uses Health topics library to explain a result in plain words.

Summit PathologyLab results agentWhatsApp
  1. Results released: full blood count and lipid panelHealth topics library
  2. Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
  3. Customer: Yes please. Is anything wrong?
  4. Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
  5. Customer: Can you book that?
  6. Booked a follow-up for ThursdayPractice diary
Sample conversation. People, brands and figures are made up.

What it can do with Health topics library

  • Uses Health topics library to explain a result in plain words
  • Explain a condition, test or procedure in plain words
  • Send a short reading link on the topic the person asked about
  • Answer before and after visit questions, like how to prepare for a fasting blood test

Questions

What does the lab results agent do with Health topics library?

Uses Health topics library to explain a result in plain words.

Is the Health topics library connector live?

Yes.

Does the lab results agent tell people what their results mean for them?

It explains each result in plain words against the lab’s reference range and says which sit outside it.

Does every agent get Health topics library?

Health topics library is built into Health Loops and live today.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.