Live

Scan to recommendation agent for Bestmed

The scan to recommendation agent for Bestmed is a ready-made agent on Health Loops.

Ridgeway LogisticsScan to recommendation agentWhatsApp

Scan to recommendation agent: Want to try the 30-second face scan? It runs in your phone’s browser, no app needed.
Customer: Sure.
Scan complete: heart rate 72, breathing 15, blood pressure estimate 124/80, stress medium30-second face scan
Scan to recommendation agent: Thanks Nomsa. These are wellness readings, not a diagnosis. Your stress reading is in the medium band, and you said you want to use the benefits on offer.
Scan to recommendation agent: Two things could help: a short breathing routine tonight, or a session with an expert this week. Which would you like?
Customer: The session.
Offered the next open sessionsBestmed

Sample conversation. People, brands and figures are made up.

What it can do with Bestmed

Points the member to the Bestmed benefit that fits their readings, like a screening or a counsellor
Match the member to their Bestmed option from the 11 on file (Beat 1, Beat 2, Beat 3 and 8 more), with their membership number, from a message or a photo of their card
Answer general questions about Bestmed cover, and send plan-specific ones to the Bestmed service line (086 000 2378) rather than guess
Read a claims or benefit statement the member sends and explain each line still owed, in plain words

Points the member to the Bestmed benefit that fits their readings, like a screening or a counsellor.

Yes.

Heart rate, breathing rate, a blood pressure estimate and a stress reading, from a 30-second video in the phone’s browser.

No.

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.