Custom, built in days

Chronic medicine agent for GoodX

The chronic medicine agent for GoodX reads repeat dates from GoodX.

Riverside Family ClinicChronic medicine agentWhatsApp
  1. Chronic medicine agent: Hi Johan, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
  2. Customer: Yes. And is it still paid by my medical aid?
  3. Read the chronic medicine section of the plan guideGoodX
  4. Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
  5. Repeat request sentPharmacy
Sample conversation. People, brands and figures are made up.

What it can do with GoodX

  • Reads repeat dates from GoodX
  • Read the diary in GoodX and book, move or cancel an appointment when someone asks
  • Send the practice’s own intake form before a first visit and file the answers
  • Find people who have not rebooked after a visit and invite them back

Questions

What does the chronic medicine agent do with GoodX?

Reads repeat dates from GoodX.

Is the GoodX connector live?

Not yet as a ready-made connector.

Does the chronic medicine agent change doses?

Never.

Does the agent write into GoodX?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.