Custom, built in days

No-show recovery agent for FHIR API

The no-show recovery agent for FHIR API starts when FHIR API marks a visit missed, and rebooks there.

Riverside Family ClinicNo-show recovery agentWhatsApp
  1. Missed: 10:30 todayFHIR API
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00FHIR API
Sample conversation. People, brands and figures are made up.

What it can do with FHIR API

  • Starts when FHIR API marks a visit missed, and rebooks there
  • Read people, appointments and observations from any system with a FHIR API
  • Write a questionnaire response or a document back to the record
  • Start an agent when a new appointment or result appears

Questions

What does the no-show recovery agent do with FHIR API?

Starts when FHIR API marks a visit missed, and rebooks there.

Is the FHIR API connector live?

Not yet as a ready-made connector.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Does the agent write into FHIR API?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Does the agent triage or diagnose patients?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.