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Chronic medicine agent for FHIR API

The chronic medicine agent for FHIR API reads repeat dates from FHIR API.

Coastline Medical SchemeChronic medicine agentWhatsApp
  1. Chronic medicine agent: Hi Bongani, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
  2. Customer: Yes. And is it still paid by my medical aid?
  3. Read the chronic medicine section of the plan guideFHIR API
  4. Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
  5. Repeat request sentPharmacy
Sample conversation. People, brands and figures are made up.

What it can do with FHIR API

  • Reads repeat dates from FHIR API
  • Read people, appointments and observations from any system with a FHIR API
  • Write a questionnaire response or a document back to the record
  • Start an agent when a new appointment or result appears

Questions

What does the chronic medicine agent do with FHIR API?

Reads repeat dates from FHIR API.

Is the FHIR API connector live?

Not yet as a ready-made connector.

Does the chronic medicine agent change doses?

Never.

Does the agent write into FHIR API?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Where do the agent’s answers about benefits come from?

From the scheme’s own published plan guide for the member’s option, and from statements the member sends.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.