Live

Sanlam Reality for AI agents

The Sanlam Reality connector lets AI agents on Health Loops work with Sanlam Reality.

Peak StudioActivity agentWhatsApp
  1. Read this week: 3 active daysSanlam Reality
  2. Activity agent: Hi Sipho, 3 active days so far this week. One more by Sunday meets your weekly goal.
  3. Customer: What counts?
  4. Activity agent: A 30-minute workout, or a busy day of steps. A Saturday morning walk or run would do it.
  5. Customer: I’ll do the Saturday run.
  6. Saturday reminder setHealth Loops
Sample conversation. People, brands and figures are made up.

What an agent can do with Sanlam Reality

  • Save the member’s Sanlam Reality status (Bronze, Silver, Gold) so every answer starts from where they are
  • Explain how Sanlam Reality rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Remind the member of monthly and yearly goals before they reset, and suggest one thing to do this week
  • Link an activity the member mentions, like a parkrun, a gym visit or a health check, to what it earns on Sanlam Reality

Tools.

Run by
Sanlam
Country
South Africa
Status levels
Bronze, Silver, Gold
Members check it in
The Sanlam Reality app

Questions

What can an AI agent do with Sanlam Reality?

Save the member’s Sanlam Reality status (Bronze, Silver, Gold) so every answer starts from where they are.

Is the Sanlam Reality connector live?

Yes.

Does the agent know a member’s Sanlam Reality points?

No, it never guesses a balance.

Does the agent decide Sanlam Reality claims or authorisations?

No.

Which agents use Sanlam Reality?

The activity agent, the scan to recommendation agent, the wellness score agent, the onboarding agent, the stress check-in agent and the results follow-up agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.