Live
Sanlam Reality for AI agents
The Sanlam Reality connector lets AI agents on Health Loops work with Sanlam Reality.
Peak StudioActivity agentWhatsApp
- Read this week: 3 active daysSanlam Reality
- Activity agent: Hi Sipho, 3 active days so far this week. One more by Sunday meets your weekly goal.
- Customer: What counts?
- Activity agent: A 30-minute workout, or a busy day of steps. A Saturday morning walk or run would do it.
- Customer: I’ll do the Saturday run.
- Saturday reminder setHealth Loops
What an agent can do with Sanlam Reality
- Save the member’s Sanlam Reality status (Bronze, Silver, Gold) so every answer starts from where they are
- Explain how Sanlam Reality rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of monthly and yearly goals before they reset, and suggest one thing to do this week
- Link an activity the member mentions, like a parkrun, a gym visit or a health check, to what it earns on Sanlam Reality
Tools.
- Run by
- Sanlam
- Country
- South Africa
- Status levels
- Bronze, Silver, Gold
- Members check it in
- The Sanlam Reality app
Questions
What can an AI agent do with Sanlam Reality?
Save the member’s Sanlam Reality status (Bronze, Silver, Gold) so every answer starts from where they are.
Is the Sanlam Reality connector live?
Yes.
Does the agent know a member’s Sanlam Reality points?
No, it never guesses a balance.
Does the agent decide Sanlam Reality claims or authorisations?
No.
Which agents use Sanlam Reality?
The activity agent, the scan to recommendation agent, the wellness score agent, the onboarding agent, the stress check-in agent and the results follow-up agent.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.
Agents that use Sanlam Reality
- Activity agent for Sanlam Reality
- Scan to recommendation agent for Sanlam Reality
- Wellness score agent for Sanlam Reality
- Onboarding agent for Sanlam Reality
- Stress check-in agent for Sanlam Reality
- Results follow-up agent for Sanlam Reality
- Chronic medicine agent for Sanlam Reality
- Pre-authorisation agent for Sanlam Reality
- Claims agent for Sanlam Reality
- Staff wellness agent for Sanlam Reality
- Benefits agent for Sanlam Reality
- Medicine questions agent for Sanlam Reality
- Renewal agent for Sanlam Reality