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Results follow-up agent for Dis-Chem Better Rewards

The results follow-up agent for Dis-Chem Better Rewards makes sure the next step after a result actually happens.

Thrive at WorkResults follow-up agentWhatsApp

Repeat test due: 3 months after the last resultDis-Chem Better Rewards
Results follow-up agent: Hi Kabelo, your doctor asked for a repeat cholesterol test around now. Want me to book it?
Customer: Where’s closest?
Found 3 collection points within 4 kmNearby care finder
Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
Customer: Perfect.

Sample conversation. People, brands and figures are made up.

What it can do with Dis-Chem Better Rewards

Points Dis-Chem Better Rewards members to the benefit that pays for the follow-up
Save the member’s Dis-Chem Better Rewards status (Level 1, Level 2, Level 3, Level 4, Level 5) so every answer starts from where they are
Explain how Dis-Chem Better Rewards rewards are earned and claimed, from the programme’s published rules with the date they were checked
Link an activity the member mentions, like a parkrun, a gym visit or a health check, to what it earns on Dis-Chem Better Rewards

Points Dis-Chem Better Rewards members to the benefit that pays for the follow-up.

Yes.

From the report, the referring doctor or your own rules.

No.

Yes.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.