Live

Onboarding agent for Dis-Chem Better Rewards

The onboarding agent for Dis-Chem Better Rewards is a ready-made agent on Health Loops.

Peak StudioOnboarding agentWhatsApp

Onboarding agent: Welcome to Peak Studio, Sipho. Two quick questions so I can set things up. What would you most like help with?
Customer: I want to train three times a week.
Onboarding agent: Got it. Is WhatsApp or email better for check-ins, and is morning or evening better?
Customer: WhatsApp, evenings.
Saved goal and preferencesDis-Chem Better Rewards
Onboarding agent: Perfect. I’ll check in on Monday evenings, and you can message me any time in between.

Sample conversation. People, brands and figures are made up.

What it can do with Dis-Chem Better Rewards

Saves the member’s Dis-Chem Better Rewards plan during onboarding, so later answers use it
Save the member’s Dis-Chem Better Rewards status (Level 1, Level 2, Level 3, Level 4, Level 5) so every answer starts from where they are
Explain how Dis-Chem Better Rewards rewards are earned and claimed, from the programme’s published rules with the date they were checked
Link an activity the member mentions, like a parkrun, a gym visit or a health check, to what it earns on Dis-Chem Better Rewards

Saves the member’s Dis-Chem Better Rewards plan during onboarding, so later answers use it.

Yes.

The goal, preferred channel and time, and anything the person chooses to share.

No.

Yes, once your booking system is connected.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.