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Wellness score agent for Dis-Chem Better Rewards

The wellness score agent for Dis-Chem Better Rewards is a ready-made agent on Health Loops.

Ridgeway LogisticsWellness score agentWhatsApp
  1. Scan complete: heart rate 68, breathing 14, stress low30-second face scan
  2. Read this month’s activity: 11 active daysDis-Chem Better Rewards
  3. Wellness score agent: Hi Nomsa, your wellness score this month is 74 out of 100, up 5 since last month. It’s a wellness score, not a medical result. Most of the rise came from more active days.
  4. Customer: How do I push it up?
  5. Wellness score agent: Two more active days a week would do most of it. Want a nudge on Monday mornings?
  6. Customer: Yes.
  7. Monday nudge scheduledHealth Loops
Sample conversation. People, brands and figures are made up.

What it can do with Dis-Chem Better Rewards

  • Runs wellness scores for Dis-Chem Better Rewards members and points them to the benefits on their plan
  • Save the member’s Dis-Chem Better Rewards status (Level 1, Level 2, Level 3, Level 4, Level 5) so every answer starts from where they are
  • Explain how Dis-Chem Better Rewards rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Link an activity the member mentions, like a parkrun, a gym visit or a health check, to what it earns on Dis-Chem Better Rewards

Questions

What does the wellness score agent do with Dis-Chem Better Rewards?

Runs wellness scores for Dis-Chem Better Rewards members and points them to the benefits on their plan.

Is the Dis-Chem Better Rewards connector live?

Yes.

How is the wellness score worked out?

From the face scan readings, short check-in answers and activity the member chooses to share, weighted by a formula you can see and change.

Does the agent decide Dis-Chem Better Rewards claims or authorisations?

No.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.