Custom, built in days

Reorder agent for BigCommerce

The reorder agent for BigCommerce estimates run-out from BigCommerce order history and places the reorder there.

Northfield NutritionReorder agentWeb chat embed
  1. Estimated run-out in 5 daysBigCommerce
  2. Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
  3. Customer: Yes, same as last time.
  4. Order #5530 placedBigCommerce
  5. Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
Sample conversation. People, brands and figures are made up.

What it can do with BigCommerce

  • Estimates run-out from BigCommerce order history and places the reorder there
  • Read products, variants and stock from BigCommerce, so answers match what is on sale today
  • Look up a customer’s orders and tracking when they ask where an order is
  • Build a cart from a recommendation and send the customer a checkout link

Questions

What does the reorder agent do with BigCommerce?

Estimates run-out from BigCommerce order history and places the reorder there.

Is the BigCommerce connector live?

Not yet as a ready-made connector.

How does the reorder agent know when someone will run out?

From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.

Can the agent change orders or subscriptions in BigCommerce?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.