Custom, built in days

Reorder agent for Loop Subscriptions

The reorder agent for Loop Subscriptions nudges customers to reorder before they run out.

Northfield NutritionReorder agentWeb chat embed
  1. Estimated run-out in 5 daysLoop Subscriptions
  2. Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
  3. Customer: Yes, same as last time.
  4. Order #5530 placedLoop Subscriptions
  5. Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
Sample conversation. People, brands and figures are made up.

What it can do with Loop Subscriptions

  • Moves the next Loop Subscriptions delivery earlier when a customer is running low
  • Read a customer’s Loop Subscriptions subscription: products, next charge date and frequency
  • Skip, delay or swap the next delivery when a customer asks, instead of cancelling
  • Offer a save before a cancellation goes through, inside the offers you allow

Questions

What does the reorder agent do with Loop Subscriptions?

Moves the next Loop Subscriptions delivery earlier when a customer is running low.

Is the Loop Subscriptions connector live?

Not yet as a ready-made connector.

How does the reorder agent know when someone will run out?

From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.

Can the agent change orders or subscriptions in Loop Subscriptions?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.