Custom, built in days

Product advisor agent for BigCommerce

The product advisor agent for BigCommerce asks a few questions and recommends the right product from your catalogue.

Northfield NutritionProduct advisor agentWeb chat embed
  1. Customer: I’m trying to sleep more soundly. Where do I start?
  2. Product advisor agent: Happy to help. Two quick questions: do you take or use anything for it already, and is there anything you avoid?
  3. Customer: Nothing yet. I’d rather keep it simple.
  4. Read live products and stockBigCommerce
  5. Product advisor agent: Then I’d start with magnesium glycinate. It’s in stock, and it’s the simplest place to begin. Want me to add it to a cart?
  6. Customer: Yes please.
  7. Built cart and checkout linkBigCommerce
Sample conversation. People, brands and figures are made up.

What it can do with BigCommerce

  • Recommends only what is live and in stock in BigCommerce, and builds the cart there
  • Read products, variants and stock from BigCommerce, so answers match what is on sale today
  • Look up a customer’s orders and tracking when they ask where an order is
  • Build a cart from a recommendation and send the customer a checkout link

Questions

What does the product advisor agent do with BigCommerce?

Recommends only what is live and in stock in BigCommerce, and builds the cart there.

Is the BigCommerce connector live?

Not yet as a ready-made connector.

Does the product advisor agent recommend products we do not sell?

No.

Can the agent change orders or subscriptions in BigCommerce?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.