Custom, built in days
Reorder agent for Ordergroove
The reorder agent for Ordergroove moves the next Ordergroove delivery earlier when a customer is running low.
Northfield NutritionReorder agentWeb chat embed
- Estimated run-out in 5 daysOrdergroove
- Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
- Customer: Yes, same as last time.
- Order #5530 placedOrdergroove
- Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
What it can do with Ordergroove
- Moves the next Ordergroove delivery earlier when a customer is running low
- Read a customer’s Ordergroove subscription: products, next charge date and frequency
- Skip, delay or swap the next delivery when a customer asks, instead of cancelling
- Offer a save before a cancellation goes through, inside the offers you allow
Questions
What does the reorder agent do with Ordergroove?
Moves the next Ordergroove delivery earlier when a customer is running low.
Is the Ordergroove connector live?
Not yet as a ready-made connector.
How does the reorder agent know when someone will run out?
From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.
Can the agent change orders or subscriptions in Ordergroove?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.