Custom, built in days
Protocol agent for AfterShip
The protocol agent for AfterShip sends the how-to-start message the day AfterShip shows the parcel delivered.
Northfield NutritionProtocol agentWeb chat embed
- Order deliveredAfterShip
- Protocol agent: Hi Thandi, your order from Northfield Nutrition arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with magnesium glycinate once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it can do with AfterShip
- Sends the how-to-start message the day AfterShip shows the parcel delivered
- Answer “where is my order?” with the live tracking status
- Tell a customer before they ask when a parcel is delayed
- Send a how-to-start message the day an order arrives
Questions
What does the protocol agent do with AfterShip?
Sends the how-to-start message the day AfterShip shows the parcel delivered.
Is the AfterShip connector live?
Not yet as a ready-made connector.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
Can the agent change orders or subscriptions in AfterShip?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.