Custom, built in days

Results follow-up agent for Google Calendar

The results follow-up agent for Google Calendar books the follow-up in Google Calendar.

Summit PathologyResults follow-up agentWhatsApp
  1. Repeat test due: 3 months after the last resultGoogle Calendar
  2. Results follow-up agent: Hi Ayanda, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with Google Calendar

  • Books the follow-up in Google Calendar
  • Read open slots from Google Calendar and offer the person two or three that suit them
  • Book the slot they pick and send a confirmation with the details
  • Move or cancel a booking when the person asks

Questions

What does the results follow-up agent do with Google Calendar?

Books the follow-up in Google Calendar.

Is the Google Calendar connector live?

Not yet as a ready-made connector.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Can the agent book straight into Google Calendar?

Yes, once the Google Calendar connector is built.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.