No-show recovery agent

The no-show recovery agent is a health AI agent that messages people who missed an appointment the same day, without blame, and rebooks them at a time that suits better.

Rebooks people who missed an appointment, without the awkward call.

Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.

Riverside Family ClinicNo-show recovery agentWhatsApp
  1. Missed: 10:30 todayHealthbridge
  2. No-show recovery agent: Hi Johan, we missed you at Riverside Family Clinic today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Healthbridge
Sample conversation. People, brands and figures are made up.

What it does, by business

  • Clinics: gets patients who missed a visit back in the book
  • Physiotherapy practices: keeps patients on their course after a missed session
  • Dental practices: rebooks missed check-ups before they slip a year
  • Gyms and fitness studios: rebooks members who missed a booked class or session

How the no-show recovery agent works

  1. Starts when a booking is marked missed.
  2. Messages the same day, kindly.
  3. Offers times that suit, learned from the reason.
  4. Applies your no-show fee rules, if any.

Questions

What is the no-show recovery agent?

The no-show recovery agent is a health AI agent that messages people who missed an appointment the same day, without blame, and rebooks them at a time that suits better.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to. Many practices waive the first one.

When does it message?

The same day, a short while after the missed slot, at a time you set.

What does the no-show recovery agent cost?

Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.