Custom, built in days
Epic for AI agents
The Epic connector lets AI agents on Health Loops work with Epic.
Riverside Family ClinicIntake and booking agentWhatsApp
- Customer: Hi, I’d like to book. A cough that has lasted two weeks.
- Red-flag check: none foundSymptom red flags
- Read open slotsEpic
- Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
- Customer: Tuesday.
- Booked and intake filedEpic
- Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.
What an agent can do with Epic
- Read upcoming appointments and the reason for each visit from Epic
- Write the intake given before the visit into the record, for the clinician to review
- Attach a call transcript, a scan report or a summary to the right record
- Find people due for a recall or a follow-up and start the outreach
Questions
What can an AI agent do with Epic?
Read upcoming appointments and the reason for each visit from Epic.
Is the Epic connector live?
Not yet as a ready-made connector.
Does the agent write into Epic?
Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.
Which agents use Epic?
The intake and booking agent, the lab results agent, the review agent, the weight programme agent, the results follow-up agent and the chronic medicine agent.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.