Custom, built in days

eClinicalWorks for AI agents

The eClinicalWorks connector lets Health Loops agents work with eClinicalWorks, a health record and practice system for clinics.

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Riverside Family ClinicIntake and booking agentWhatsApp

Customer: Hi, I’d like to book. A cough that has lasted two weeks.
Red-flag check: none foundSymptom red flags
Read open slotseClinicalWorks
Intake and booking agent: Thanks Johan. I can book you in at Riverside Family Clinic on Tuesday at 10:30 or Wednesday at 15:00. Which suits you?
Customer: Tuesday.
Booked and intake filedeClinicalWorks
Intake and booking agent: You’re booked for Tuesday at 10:30. I’ll send a reminder the day before. If anything gets worse before then, message me straight away.

Sample conversation. People, brands and figures are made up.

What an agent can do with eClinicalWorks

Read upcoming appointments and the reason for each visit from eClinicalWorks
Write the intake given before the visit into the record, for the clinician to review
Attach a call transcript, a scan report or a summary to the right record
Find people due for a recall or a follow-up and start the outreach

Tools.

eClinicalWorksCustom Symptom red flagsLive WhatsAppLive Google CalendarCustom Voice and phone callsLive

Questions

What can an AI agent do with eClinicalWorks?

Read upcoming appointments and the reason for each visit from eClinicalWorks.

Is the eClinicalWorks connector live?

Not yet as a ready-made connector.

Does the agent write into eClinicalWorks?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Which agents use eClinicalWorks?

The intake and booking agent, the lab results agent, the review agent, the weight programme agent, the results follow-up agent and the chronic medicine agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.