Wellness score agent for medical aids

A ready-made Health Loops agent that gives each member a wellness score and one step to raise it.

Coastline Medical SchemeWellness score agentWhatsApp

Scan complete: heart rate 68, breathing 14, stress low30-second face scan
Read this month’s activity: 11 active daysDiscovery Health
Wellness score agent: Hi Bongani, your wellness score this month is 74 out of 100, up 5 since last month. It’s a wellness score, not a medical result. Most of the rise came from more active days.
Customer: How do I push it up?
Wellness score agent: Two more active days a week would do most of it. Want a nudge on Monday mornings?
Customer: Yes.
Monday nudge scheduledHealth Loops

Sample conversation. People, brands and figures are made up.

What it does with your systems

Runs wellness scores for Discovery Health members and points them to the benefits on their plan
Uses the 30-second face scan as one input to the score
Sends the score and the monthly check-in on WhatsApp
Adds Apple Health steps and workouts to the score, with consent

A ready-made Health Loops agent that gives each member a wellness score and one step to raise it.

From the face scan readings, short check-in answers and activity the member chooses to share, weighted by a formula you can see and change.

No.

From the scheme’s own published plan guide for the member’s option, and from statements the member sends.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.