Custom, built in days

Renewal agent for Telegram

The renewal agent for Telegram runs renewal conversations on Telegram.

Harbour Health CoverRenewal agentTelegram
  1. Renewal agent: Hi Grace, your cover renews on 1 January. Want a two-line summary of what changes on your option?
  2. Customer: Yes please.
  3. Compared this year and next yearBupa
  4. Renewal agent: Your benefits stay the same and the monthly contribution goes up. You mostly used day-to-day benefits this year, so your current option still fits. Want me to compare one other option?
  5. Customer: No, that’s fine.
Sample conversation. People, brands and figures are made up.

What it can do with Telegram

  • Runs renewal conversations on Telegram
  • Run your agent as a Telegram bot
  • Send reminders and check-ins to people who opt in
  • Accept photos and voice notes

Questions

What does the renewal agent do with Telegram?

Runs renewal conversations on Telegram.

Is the Telegram connector live?

Not yet as a ready-made connector.

Does the renewal agent sell plans?

No.

Is it the same agent on Telegram as on our website?

Yes.

Are scan results or chats used to price cover?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.