Live
Renewal agent for Email
The renewal agent for Email runs renewal conversations on Email.
Harbour Health CoverRenewal agentEmail
- Renewal agent: Hi Grace, your cover renews on 1 January. Want a two-line summary of what changes on your option?
- Customer: Yes please.
- Compared this year and next yearBupa
- Renewal agent: Your benefits stay the same and the monthly contribution goes up. You mostly used day-to-day benefits this year, so your current option still fits. Want me to compare one other option?
- Customer: No, that’s fine.
What it can do with Email
- Runs renewal conversations on Email
- Send results, summaries and receipts by email
- Pick up a reply and carry on as a conversation
- Attach a PDF report, like a scan report or a statement explainer
Questions
What does the renewal agent do with Email?
Runs renewal conversations on Email.
Is the Email connector live?
Yes.
Does the renewal agent sell plans?
No.
Is it the same agent on Email as on our website?
Yes.
Are scan results or chats used to price cover?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.