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Chronic medicine agent for Oracle Health

The chronic medicine agent for Oracle Health reads repeat dates from Oracle Health.

Harbour Health CoverChronic medicine agentWhatsApp
  1. Chronic medicine agent: Hi Grace, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
  2. Customer: Yes. And is it still paid by my medical aid?
  3. Read the chronic medicine section of the plan guideOracle Health
  4. Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
  5. Repeat request sentPharmacy
Sample conversation. People, brands and figures are made up.

What it can do with Oracle Health

  • Reads repeat dates from Oracle Health
  • Read upcoming appointments and the reason for each visit from Oracle Health
  • Write the intake given before the visit into the record, for the clinician to review
  • Attach a call transcript, a scan report or a summary to the right record

Questions

What does the chronic medicine agent do with Oracle Health?

Reads repeat dates from Oracle Health.

Is the Oracle Health connector live?

Not yet as a ready-made connector.

Does the chronic medicine agent change doses?

Never.

Does the agent write into Oracle Health?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Are scan results or chats used to price cover?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.