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Abandoned checkout agent for Facebook Messenger

The abandoned checkout agent for Facebook Messenger reaches the shopper on Facebook Messenger.

Northfield NutritionAbandoned checkout agentFacebook Messenger
  1. Checkout abandoned: 2 itemsShopify
  2. Abandoned checkout agent: Hi Thandi, you left magnesium glycinate in your cart at Northfield Nutrition. Any question I can answer before you decide?
  3. Customer: How long does delivery take?
  4. Abandoned checkout agent: Orders before 14:00 ship the same day, and most arrive in 2 to 3 working days. Your cart is saved here.
  5. Checkout link sentShopify
Sample conversation. People, brands and figures are made up.

What it can do with Facebook Messenger

  • Reaches the shopper on Facebook Messenger
  • Answer messages to your page with the same agent as your site
  • Send booking and checkout links in the thread
  • Hand over to a person with the history attached

Questions

What does the abandoned checkout agent do with Facebook Messenger?

Reaches the shopper on Facebook Messenger.

Is the Facebook Messenger connector live?

Not yet as a ready-made connector.

Does the abandoned checkout agent always give a discount?

No.

Is it the same agent on Facebook Messenger as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.