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Abandoned checkout agent for Instagram messages

The abandoned checkout agent for Instagram messages reaches the shopper on Instagram messages.

Northfield NutritionAbandoned checkout agentInstagram messages
  1. Checkout abandoned: 2 itemsShopify
  2. Abandoned checkout agent: Hi Thandi, you left magnesium glycinate in your cart at Northfield Nutrition. Any question I can answer before you decide?
  3. Customer: How long does delivery take?
  4. Abandoned checkout agent: Orders before 14:00 ship the same day, and most arrive in 2 to 3 working days. Your cart is saved here.
  5. Checkout link sentShopify
Sample conversation. People, brands and figures are made up.

What it can do with Instagram messages

  • Reaches the shopper on Instagram messages
  • Answer product questions sent by direct message
  • Reply to story mentions and comments that ask a question
  • Send a checkout or booking link in the thread

Questions

What does the abandoned checkout agent do with Instagram messages?

Reaches the shopper on Instagram messages.

Is the Instagram messages connector live?

Not yet as a ready-made connector.

Does the abandoned checkout agent always give a discount?

No.

Is it the same agent on Instagram messages as on our website?

Yes.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.