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Stress check-in agent for health insurers

A ready-made Health Loops agent for health insurers that points members to mental health benefits early.

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Harbour Health CoverStress check-in agentWhatsApp
  1. Stress check-in agent: Hi Grace, quick check-in. From 1 to 5, how stressed have you felt this week?
  2. Customer: 4. Deadlines.
  3. Red-flag check: none foundSymptom red flags
  4. Stress check-in agent: Thanks for telling me. Want a two-minute breathing exercise now, or to talk to a counsellor this week?
  5. Customer: A counsellor.
  6. Booked Thursday 12:00Bupa
  7. Stress check-in agent: Booked for Thursday at 12:00. It’s private, and I’ll check in after.
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Points Bupa members to the mental health benefit on their plan
  • Runs the check-ins on WhatsApp
  • Runs Symptom red flags on every check-in
  • Books a counsellor in Bookable human experts when the person wants to talk to someone

Tools.

BupaLiveWhatsAppLiveSymptom red flagsLiveBookable human expertsLive30-second face scanLiveAXA HealthLive

Questions

What is a stress check-in agent for health insurers?

A ready-made Health Loops agent for health insurers that points members to mental health benefits early.

Is the stress check-in agent a therapist?

No.

What happens in a crisis?

A fixed red-flag list runs on every message.

Are scan results or chats used to price cover?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

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Connectors it works with