Live
Renewal agent for Health Rewards by Sanlam
The renewal agent for Health Rewards by Sanlam is a ready-made agent on Health Loops.
Your health insurerRenewal agentWhatsApp
- Renewal agent: Hi Grace, your cover renews on 1 January. Want a two-line summary of what changes on your option?
- Customer: Yes please.
- Compared this year and next yearHealth Rewards by Sanlam
- Renewal agent: Your benefits stay the same and the monthly contribution goes up. You mostly used day-to-day benefits this year, so your current option still fits. Want me to compare one other option?
- Customer: No, that’s fine.
What it can do with Health Rewards by Sanlam
- Explains what changes on Health Rewards by Sanlam options at renewal and compares them
- Save that the member is on Health Rewards by Sanlam so every answer starts from it
- Explain how Health Rewards by Sanlam rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week
Questions
What does the renewal agent do with Health Rewards by Sanlam?
Explains what changes on Health Rewards by Sanlam options at renewal and compares them.
Is the Health Rewards by Sanlam connector live?
Yes.
Does the renewal agent sell plans?
No.
Does the agent decide Health Rewards by Sanlam claims or authorisations?
No.
Are scan results or chats used to price cover?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.