Onboarding agent for wearables companies
A ready-made Health Loops agent that helps the customer set up the device and read their first week.
Pulse BandOnboarding agentWeb chat embed
- Onboarding agent: Welcome to Pulse Band, Leah. Two quick questions so I can set things up. What would you most like help with?
- Customer: I want to make sense of sleep data.
- Onboarding agent: Got it. Is WhatsApp or email better for check-ins, and is morning or evening better?
- Customer: WhatsApp, evenings.
- Saved goal and preferencesApple Health
- Onboarding agent: Perfect. I’ll check in on Monday evenings, and you can message me any time in between.
What it does with your systems
- Asks the person to connect Apple Health during onboarding
- Welcomes new people on Web chat embed and sets up their check-ins there
- Welcomes new people on WhatsApp and sets up their check-ins there
- Welcomes new people on Email and sets up their check-ins there
Questions
What is a onboarding agent for wearables companies?
A ready-made Health Loops agent that helps the customer set up the device and read their first week.
What does the onboarding agent save?
The goal, preferred channel and time, and anything the person chooses to share.
Does it replace our welcome emails?
It can sit alongside them.
Does the agent tell customers something is wrong with their health?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.
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