Custom, built in days

No-show recovery agent for Dentally

The no-show recovery agent for Dentally starts when Dentally marks a visit missed, and rebooks there.

Bright Street DentalNo-show recovery agentSMS
  1. Missed: 10:30 todayDentally
  2. No-show recovery agent: Hi Ruan, we missed you at Bright Street Dental today. No problem, these things happen. Want to rebook?
  3. Customer: Yes, sorry. Work ran late.
  4. No-show recovery agent: Late afternoons might suit better then. Thursday at 17:00?
  5. Customer: Perfect.
  6. Booked Thursday 17:00Dentally
Sample conversation. People, brands and figures are made up.

What it can do with Dentally

  • Starts when Dentally marks a visit missed, and rebooks there
  • Read recalls due in Dentally and invite each patient to book
  • Fill a cancelled slot from the waiting list
  • Send pre-visit forms and reminders, and confirm attendance

Questions

What does the no-show recovery agent do with Dentally?

Starts when Dentally marks a visit missed, and rebooks there.

Is the Dentally connector live?

Not yet as a ready-made connector.

Does the no-show recovery agent charge a fee?

Only if you charge one and tell it to.

Does the agent write into Dentally?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Can the agent check what a patient’s medical aid pays?

It can explain what the patient’s plan guide says about dentistry where the scheme’s guide is on file, and point them to the scheme to confirm.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.