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Abandoned checkout agent for BigCommerce

The abandoned checkout agent for BigCommerce starts on the BigCommerce checkout-abandoned event and sends the saved cart.

Northfield NutritionAbandoned checkout agentWeb chat embed
  1. Checkout abandoned: 2 itemsBigCommerce
  2. Abandoned checkout agent: Hi Thandi, you left magnesium glycinate in your cart at Northfield Nutrition. Any question I can answer before you decide?
  3. Customer: How long does delivery take?
  4. Abandoned checkout agent: Orders before 14:00 ship the same day, and most arrive in 2 to 3 working days. Your cart is saved here.
  5. Checkout link sentBigCommerce
Sample conversation. People, brands and figures are made up.

What it can do with BigCommerce

  • Starts on the BigCommerce checkout-abandoned event and sends the saved cart
  • Read products, variants and stock from BigCommerce, so answers match what is on sale today
  • Look up a customer’s orders and tracking when they ask where an order is
  • Build a cart from a recommendation and send the customer a checkout link

Questions

What does the abandoned checkout agent do with BigCommerce?

Starts on the BigCommerce checkout-abandoned event and sends the saved cart.

Is the BigCommerce connector live?

Not yet as a ready-made connector.

Does the abandoned checkout agent always give a discount?

No.

Can the agent change orders or subscriptions in BigCommerce?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.