Custom, built in days

Abandoned checkout agent for Attentive

The abandoned checkout agent for Attentive answers the question that stopped a shopper from checking out.

Northfield NutritionAbandoned checkout agentWeb chat embed
  1. Checkout abandoned: 2 itemsAttentive
  2. Abandoned checkout agent: Hi Thandi, you left magnesium glycinate in your cart at Northfield Nutrition. Any question I can answer before you decide?
  3. Customer: How long does delivery take?
  4. Abandoned checkout agent: Orders before 14:00 ship the same day, and most arrive in 2 to 3 working days. Your cart is saved here.
  5. Checkout link sentAttentive
Sample conversation. People, brands and figures are made up.

What it can do with Attentive

  • Hands off to a flow in Attentive for shoppers who do not reply
  • Add what a customer told the agent, like their goal, to their Attentive profile
  • Start a flow in Attentive from a conversation, like a reorder reminder or a welcome series
  • Pick up replies to a campaign and answer them as a conversation

Questions

What does the abandoned checkout agent do with Attentive?

Hands off to a flow in Attentive for shoppers who do not reply.

Is the Attentive connector live?

Not yet as a ready-made connector.

Does the abandoned checkout agent always give a discount?

No.

Can the agent change orders or subscriptions in Attentive?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.