Activity agent for medical aids

A ready-made Health Loops agent for medical aids that helps members earn their rewards programme goals each week.

Coastline Medical SchemeActivity agentWhatsApp
  1. Read this week: 3 active daysApple Health
  2. Activity agent: Hi Bongani, 3 active days so far this week. One more by Sunday meets your weekly goal.
  3. Customer: What counts?
  4. Activity agent: A 30-minute workout, or a busy day of steps. A Saturday morning walk or run would do it.
  5. Customer: I’ll do the Saturday run.
  6. Saturday reminder setHealth Loops
Sample conversation. People, brands and figures are made up.

What it does with your systems

  • Reads activity from Apple Health and counts it toward the weekly goal
  • Reads activity from Garmin and counts it toward the weekly goal
  • Explains how activity earns on Discovery Vitality and nudges toward the weekly goal
  • Sends weekly nudges on WhatsApp

Questions

What is a activity agent for medical aids?

A ready-made Health Loops agent for medical aids that helps members earn their rewards programme goals each week.

Does the activity agent know rewards balances?

No.

Which devices does it read?

Phone health stores and the main watches and rings, each connected with the member’s consent.

Where do the agent’s answers about benefits come from?

From the scheme’s own published plan guide for the member’s option, and from statements the member sends.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.