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Staff wellness agent for WhatsApp

The staff wellness agent for WhatsApp runs private check-ins on WhatsApp.

Ridgeway LogisticsStaff wellness agentWhatsApp
  1. Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
  2. Customer: 3. Tired.
  3. Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
  4. Customer: The scan.
  5. Scan link sent30-second face scan
  6. Counted in anonymised team insightDiscovery Health
Sample conversation. People, brands and figures are made up.

What it can do with WhatsApp

  • Runs private check-ins on WhatsApp
  • Answer customers and members on your own WhatsApp business number, day and night
  • Read photos and voice notes, like a membership card, a label or a lab report
  • Send approved templates for reminders and check-ins outside the 24-hour window

Questions

What does the staff wellness agent do with WhatsApp?

Runs private check-ins on WhatsApp.

Is the WhatsApp connector live?

Yes.

Can HR see individual check-ins?

No.

Is it the same agent on WhatsApp as on our website?

Yes.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.