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Staff wellness agent for SMS

The staff wellness agent for SMS runs private check-ins on SMS.

Ridgeway LogisticsStaff wellness agentSMS
  1. Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
  2. Customer: 3. Tired.
  3. Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
  4. Customer: The scan.
  5. Scan link sent30-second face scan
  6. Counted in anonymised team insightDiscovery Health
Sample conversation. People, brands and figures are made up.

What it can do with SMS

  • Runs private check-ins on SMS
  • Send one message or up to 500 at once
  • Check opt-outs before every send
  • Time delivery to the person’s time zone and quiet hours

Questions

What does the staff wellness agent do with SMS?

Runs private check-ins on SMS.

Is the SMS connector live?

Yes.

Can HR see individual check-ins?

No.

Is it the same agent on SMS as on our website?

Yes.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.