Custom, built in days

Staff wellness agent for Instagram messages

The staff wellness agent for Instagram messages runs private check-ins on Instagram messages.

Ridgeway LogisticsStaff wellness agentInstagram messages
  1. Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
  2. Customer: 3. Tired.
  3. Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
  4. Customer: The scan.
  5. Scan link sent30-second face scan
  6. Counted in anonymised team insightDiscovery Health
Sample conversation. People, brands and figures are made up.

What it can do with Instagram messages

  • Runs private check-ins on Instagram messages
  • Answer product questions sent by direct message
  • Reply to story mentions and comments that ask a question
  • Send a checkout or booking link in the thread

Questions

What does the staff wellness agent do with Instagram messages?

Runs private check-ins on Instagram messages.

Is the Instagram messages connector live?

Not yet as a ready-made connector.

Can HR see individual check-ins?

No.

Is it the same agent on Instagram messages as on our website?

Yes.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.