Custom, built in days

Staff wellness agent for Star Health

The staff wellness agent for Star Health points staff to their Star Health benefits.

Ridgeway LogisticsStaff wellness agentWhatsApp
  1. Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
  2. Customer: 3. Tired.
  3. Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
  4. Customer: The scan.
  5. Scan link sent30-second face scan
  6. Counted in anonymised team insightStar Health
Sample conversation. People, brands and figures are made up.

What it can do with Star Health

  • Points staff to their Star Health benefits
  • Read a member’s Star Health plan and benefits through the access your team has, such as an API, a file feed or a portal export
  • Answer cover questions from your Star Health plan documents, with the figures for the member’s plan
  • Check a claim’s status and chase the missing invoice, referral or form with the member

Questions

What does the staff wellness agent do with Star Health?

Points staff to their Star Health benefits.

Is the Star Health connector live?

Not yet as a ready-made connector.

Can HR see individual check-ins?

No.

Does the agent decide Star Health claims or authorisations?

No.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.