Live
Staff wellness agent for Sanlam Reality
The staff wellness agent for Sanlam Reality points staff to their Sanlam Reality benefits.
Ridgeway LogisticsStaff wellness agentWhatsApp
- Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
- Customer: 3. Tired.
- Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
- Customer: The scan.
- Scan link sent30-second face scan
- Counted in anonymised team insightSanlam Reality
What it can do with Sanlam Reality
- Points staff to their Sanlam Reality benefits
- Save the member’s Sanlam Reality status (Bronze, Silver, Gold) so every answer starts from where they are
- Explain how Sanlam Reality rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of monthly and yearly goals before they reset, and suggest one thing to do this week
Questions
What does the staff wellness agent do with Sanlam Reality?
Points staff to their Sanlam Reality benefits.
Is the Sanlam Reality connector live?
Yes.
Can HR see individual check-ins?
No.
Does the agent decide Sanlam Reality claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.