Live

Results follow-up agent for Nearby care finder

The results follow-up agent for Nearby care finder finds the nearest place for the follow-up.

Summit PathologyResults follow-up agentWhatsApp
  1. Repeat test due: 3 months after the last resultNearby care finder
  2. Results follow-up agent: Hi Ayanda, your doctor asked for a repeat cholesterol test around now. Want me to book it?
  3. Customer: Where’s closest?
  4. Found 3 collection points within 4 kmNearby care finder
  5. Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
  6. Customer: Perfect.
Sample conversation. People, brands and figures are made up.

What it can do with Nearby care finder

  • Finds the nearest place for the follow-up
  • Find the nearest pharmacies, clinics or hospitals to a person’s area
  • Find a park nearby for a walk or a run
  • Pair with a medical aid to suggest in-network options first

Questions

What does the results follow-up agent do with Nearby care finder?

Finds the nearest place for the follow-up.

Is the Nearby care finder connector live?

Yes.

Where does the results follow-up agent get the next step from?

From the report, the referring doctor or your own rules.

Does every agent get Nearby care finder?

Nearby care finder is built into Health Loops and live today.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.