Custom, built in days
Reorder agent for Mailchimp
The reorder agent for Mailchimp starts a flow in Mailchimp for customers who do not reply.
Northfield NutritionReorder agentWeb chat embed
- Estimated run-out in 5 daysMailchimp
- Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
- Customer: Yes, same as last time.
- Order #5530 placedMailchimp
- Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
What it can do with Mailchimp
- Starts a flow in Mailchimp for customers who do not reply
- Add what a customer told the agent, like their goal, to their Mailchimp profile
- Start a flow in Mailchimp from a conversation, like a reorder reminder or a welcome series
- Pick up replies to a campaign and answer them as a conversation
Questions
What does the reorder agent do with Mailchimp?
Starts a flow in Mailchimp for customers who do not reply.
Is the Mailchimp connector live?
Not yet as a ready-made connector.
How does the reorder agent know when someone will run out?
From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.
Can the agent change orders or subscriptions in Mailchimp?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.