Custom, built in days

Review agent for Mailchimp

The review agent for Mailchimp hands off to a flow in Mailchimp for people who do not reply.

Northfield NutritionReview agentWeb chat embed
  1. Review agent: Hi Thandi, you’ve had magnesium glycinate for three weeks now. How are you finding it?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Northfield Nutrition? It takes a minute.
  4. Review link sentMailchimp
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with Mailchimp

  • Hands off to a flow in Mailchimp for people who do not reply
  • Add what a customer told the agent, like their goal, to their Mailchimp profile
  • Start a flow in Mailchimp from a conversation, like a reorder reminder or a welcome series
  • Pick up replies to a campaign and answer them as a conversation

Questions

What does the review agent do with Mailchimp?

Hands off to a flow in Mailchimp for people who do not reply.

Is the Mailchimp connector live?

Not yet as a ready-made connector.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Can the agent change orders or subscriptions in Mailchimp?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.