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Subscription save agent for LoyaltyLion

The subscription save agent for LoyaltyLion reminds the customer of their LoyaltyLion points before they go.

Northfield NutritionSubscription save agentWeb chat embed
  1. Cancellation startedLoyaltyLion
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthLoyaltyLion
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with LoyaltyLion

  • Reminds the customer of their LoyaltyLion points before they go
  • Read a customer’s LoyaltyLion points and tier
  • Tell a customer what their points are worth when they are about to reorder
  • Award points for a review or a referral, inside the rules you set

Questions

What does the subscription save agent do with LoyaltyLion?

Reminds the customer of their LoyaltyLion points before they go.

Is the LoyaltyLion connector live?

Not yet as a ready-made connector.

Does the subscription save agent make it hard to cancel?

No.

Can the agent change orders or subscriptions in LoyaltyLion?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.