Custom, built in days

Reorder agent for LoyaltyLion

The reorder agent for LoyaltyLion mentions the customer’s LoyaltyLion points with the reorder.

Northfield NutritionReorder agentWeb chat embed
  1. Estimated run-out in 5 daysLoyaltyLion
  2. Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
  3. Customer: Yes, same as last time.
  4. Order #5530 placedLoyaltyLion
  5. Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
Sample conversation. People, brands and figures are made up.

What it can do with LoyaltyLion

  • Mentions the customer’s LoyaltyLion points with the reorder
  • Read a customer’s LoyaltyLion points and tier
  • Tell a customer what their points are worth when they are about to reorder
  • Award points for a review or a referral, inside the rules you set

Questions

What does the reorder agent do with LoyaltyLion?

Mentions the customer’s LoyaltyLion points with the reorder.

Is the LoyaltyLion connector live?

Not yet as a ready-made connector.

How does the reorder agent know when someone will run out?

From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.

Can the agent change orders or subscriptions in LoyaltyLion?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.